Track Order
Track Your Order
Thank you for shopping with Solvane! We want to make sure your dress arrives safely and on time. Use the information below to track your order.
How to Track Your Order
- Check your email inbox for a shipping confirmation email from Solvane.
- Find your tracking number in the email.
- Visit the carrier's tracking page and enter your tracking number to see real-time updates.
Please note: Tracking information may take up to 48 hours to update after your order has shipped.
Shipping Timeframes
Once your order is shipped, estimated delivery times are:
- Standard Shipping: 7–15 business days
- Expedited Shipping: 3–7 business days
Orders are processed within 1–3 business days after payment confirmation.
Can't Find Your Tracking Number?
If you haven't received a shipping confirmation email, please:
- Check your spam or junk mail folder
- Allow up to 3 business days after placing your order
- Contact us if you still can't locate it
Need Help?
Our customer support team is happy to assist you with any questions about your order status.
📧 support@solvane.com.co
📞 +1 (415) 513-6402
🕐 Monday – Friday, 9:00 AM – 6:00 PM (EST)